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"A masterpiece."--William Ury, coauthor of Getting to YesIn this landmark book, world-renowned Harvard negotiation expert Daniel Shapiro introduces a groundbreaking, step-by-step method to resolve your most difficult conflicts. Find out how to successfully resolve your most emotionally charged conf... More

Whether you are negotiating a business contract or curfew with your teenager, emotions can get you in trouble. They also can help you get what you want. This book shows you how. Telling a negotiator 'Don't get emotional' is nonsense. We all have emotions of some kind-all the time-and these emotio... More

What should a television look like? How should a dial on a radio feel to the touch? These were questions John Vassos asked when the Radio Corporation of America (RCA) asked him to design the first mass-produced television receiver, the TRK-12, which had its spectacular premier at the 1939 New York W... More

Reading Across the Disciplines offers a collection of twelve essays detailing a range of approaches to dealing with students' reading needs at the college level. Transforming reading in higher education requires more than individual faculty members working on SoTL projects in their particular fields... More

Cases in Medical Microbiology and Infectious Diseases challenges students to develop a working knowledge of the variety of microorganisms that cause infections in humans. This valuable, interactive text will help them better understand the clinical importance of the basic science concepts presented ... More

Getting past "No" in an age of partisan noise.In an age when partisan politics has reached a deafening—and arguably impotent—pitch, how does the real work of politics get done? This book opens the door on backroom politics and gives readers an insider's perspective on the efforts of policymakers fro... More

This handbook examines state-of-the-art research and clinical findings on attenuated psychosis syndrome (APS) across the globe. It addresses symptoms, assessment methods, and treatment approaches as they differ and converge across countries and cultures. The handbook explores how the illness impairs... More

This book provides the foundations for a rigorous theory of functional analysis with bicomplex scalars. It begins with a detailed study of bicomplex and hyperbolic numbers and then defines the notion of bicomplex modules. After introducing a number of norms and inner products on such modules (some... More

Based on the fifth Mid-Atlantic Algebra Conference held recently at George Mason University, Fairfax, Virginia. Focuses on both the practical and theoretical aspects of computational algebra. Demonstrates specific computer packages, including the use of CREP to study the representation of theory for... More

Drawing from 140 recently declassified documents, this report comprehensively examines the organization, territorial designs, management, personnel policies, and finances of the Islamic State of Iraq (ISI) and al-Qa'ida in Iraq. Analysis of the Islamic State predecessor groups is more than a histori... More

On Election Day in 2016, it seemed unthinkable to many Americans that Donald Trump could become president of the United States. But the victories of the Obama administration hid from view fundamental problems deeply rooted in American social institutions and history. The election’s consequences dras... More

This wide-ranging book on art therapy and grief provides everything an art therapist needs to feel confident in creating an effective treatment plan. It features fourteen clear-cut protocols, outlining 4-8 week curriculums for working with Complicated Grief, and explains the theory which informs the... More

This wide-ranging book on art therapy and grief provides everything an art therapist needs to feel confident in creating an effective treatment plan. It features fourteen clear-cut protocols, outlining 4-8 week curriculums for working with Complicated Grief, and explains the theory which informs the... More