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Culturally Responsive Conversations: Connecting with Your Diverse School Community
A strategic handbook for educators and administrators serving increasingly multicultural classrooms In Culturally Responsive Conversations, longtime cultural inclusion educators Marina Lee and Seth Leighton deliver an eye-opening discussion of how to develop better relationships and improve learning... More
Language: ENGCopyright: 2023 -
Service Failures and Recovery in Tourism and Hospitality: A Practical Manual
by Erdogan Koc • Dallen Timothy • Hakan Boz • Aybeniz Akdeniz Ar • Umut Avci • Gulnil Aydin • Melissa A. Baker • Kemal Birdir • Huey Chern Boo • Ugur Caliskan • Celil Cakici • Ali Dalgic • Christina K. Dimitriou • Mariangela Franch • Ozan Guler • Jong-Hyeong • Anna Irimiás • Petranka Kelly • Kawon Kim • Jennifer Lawlor • Minwoo Lee • Poh Theng Loo • Gábor Michalkó • Michael Mulvey • Isil Arikan Saltik • Derya ToksözTourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of th... More
Language: ENGCopyright: 2017 -
Natural Language Dialog Systems and Intelligent Assistants
This book covers state-of-the-art topics on the practical implementation of Spoken Dialog Systems and intelligent assistants in everyday applications. It presents scientific achievements in language processing that result in the development of successful applications and addresses general issues re... More
Language: ENGCopyright: 2015