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The owner of the world’s leading disaster management company chronicles the unseen world behind the yellow tape, and explores what it means to be human after a lifetime of caring for the dead.You have seen Robert A. Jensen—you just never knew it. As the owner of the world’s largest disaster manageme... More

Mass Fatality and Casualty Incidents: A Field Guide presents in checklist form the recommended responses to events that result in mass fatalities, such as the Oklahoma City bombing, the crash of a jet airliner, or the attack on the World Trade Center. All cities in the United States will have to hav... More

Adverse environmental impacts such as greenhouse gas emissions and chemical spills have put the topic of green business firmly on the sustainability agenda. Despite the burgeoning literature on green business and green marketing from the globalised north, there is relative parsimony of green busines... More

This book is an excellent resource for academics and students interested in ethics and accountability in the public sector, as well as for practitioners, NGO workers and policymakers. Over the last decades, issues in ethical leadership have become central to the global call for higher moral standard... More

Advances in technology and changes in consumer buying patterns have forced businesses to alter their traditional marketing approach to incorporate contemporary ideologies that will drive customer satisfaction, meet societal expectations, and boost business performance for competitive advantage. Inte... More

Advances in technology and changes in consumer buying patterns have forced businesses to alter their traditional marketing approach to incorporate contemporary ideologies that will drive customer satisfaction, meet societal expectations, and boot business performance for competitive advantage. The u... More

The dynamics of the world’s pervasive digital technologies is transforming organisations and enabling enterprises to create sustainable competitive advantage. This presents huge economic opportunities for Africa. This book responds to the need for African enterprises and organisations—particularly t... More

This edited volume seeks to examine how enterprises in Africa can utilize digital technologies and innovations in creating value for their customers and clients in order to increase effectiveness and efficiency. Through social media, businesses are increasingly reaching and engaging their customers ... More

Coxiella burnetii is the etiological agent of Q fever, a zoonotic disease found worldwide. The bacterium is a fascinating example of intracellular parasitism that has uniquely evolved to thrive in the most inhospitable of cellular compartments-the phagolysosome. Understanding how C. burnetii resists... More

This book provides a management perspective on the full historical, contemporary, and geographic landscape of hospitality and tourism (H&T) in Africa. In so doing, it critically assesses and challenges the applicability of Western theories within the African context and draws attention to the insigh... More

The first of this two-volume work brings to the fore marketing communication theories and concepts that are prominent in emerging economy contexts, and highlights the opportunities and challenges within these markets.  Offering a distinctive meaning and importance to both the practice and the theory... More

This book analyses and evaluates the accomplishments, challenges, and approaches associated with the New Public Management (NPM) in Africa towards establishing context-specific interventions for public sector institutions' performance. Taking the reader through various business and management approa... More

Drawing on the expertise of multi-disciplinary scholars from emerging economies, this volume aims to share fascinating perspectives on marketing communications by discussing the shift in the power of public relations, and highlighting how the small and local use communication effectively to improve ... More

Literature on green marketing continues to gain traction in the sustainability discourse, focusing on core subject areas such as green product development, green marketing strategy and green advertising. Achieving green marketing success encompasses influencing, orientating, and communicating gre... More

Green marketing has risen in prominence over recent years as corporations face calls to lower their carbon footprint, engage in socially responsible practices, and promote sustainable ways of conducting business. In emerging economies, social, economic, and environmental problems resulting from rapi... More

Uniquely explains in detail how small antennas work and ways to improve their performance This book addresses the recent significant theoretical and practical developments in the electrically small antenna (ESA) area. Examining antenna designs that work as well as those that have limitations, it of... More

In an era when segregation thrived and Jim Crow reigned supreme, adventurer Matthew A. Henson defied racial stereotypes. During his teenage years, Henson sailed on vessels that journeyed across the globe, and it is those experiences that caught the attention of famed arctic explorer Matthew Peary. O... More

One diagnostic test and three complete SAT Subject Tests in Physics reflect the most recent actual tests in length, subject matter, and degree of difficulty. All questions are answered and explained. Self-assessment guides after each test can help improve the test-taker’s score. An extensive subject... More

Barron's SAT Subject Test Physics is updated to reflect the current test and features three full-length practice tests along with detailed content review and expert tips to help students improve their score.This edition includes:One diagnostic test to determine strengths and weaknessesThree complete... More

Need quick review and practice to help you excel in Physics?Barron&’s Physics Practice Plus features more than 400 online practice questions and a concise review guide that covers the basics of Physics. Inside you&’ll find:Concise review on the basics of Physics—an excellent resource for students wh... More

CHICKEN SOUP FOR THE RECOVERING SOUL deals with such diverse subjects as eating disorders, abuse within relationships, chronic pain, and living with diabetes.... More

Covers the following topics: Foundations of Emergency Management History of Emergency Management in the United States Principle Hazards Facing the United States Power and Policy of Stakeholders and First Responders Roles in Emergency Management Strategy Roles in Emergency Management: Vo... More

The Anthropocene is the human-dominated modern era that has accelerated social, environmental and climate change across the world in the last few decades. This open access book examines the challenges the Anthropocene presents to the sustainable management of deltas, both the many threats as well as... More

The fall of Saigon in April 1975 resulted in the largest and most ambitious refugee resettlement effort in Canada’s history. Running on Empty presents the challenges and successes of this bold refugee resettlement program. It traces the actions of a few dozen men and women who travelled to seventy r... More

This handbook offers a distinctive focus on writing for different audiences -- academic, public, and workplace and enables you to communicate more effectively. ... More