ABC in Service Industries
While ABC (activity-based costing) originated in manufacturing companies, many service organizations today are obtaining great benefits from this approach as well. Applying ABC to service organizations requires a keen appreciation of costing for committed resources. This chapter illustrates why managers need the information from an ABC model to make decisions about products and services they wish to offer, the customer segments they wish to serve, the method of delivering the products and services to those customers, and the supply of resources required for their products, services, and customers.
- 1997 HBS Press
Choosing a Book Format
EPUB is the standard publishing format used by many e-book readers including iBooks, Easy Reader, VoiceDream Reader, etc. This is the most popular and widely used format.
DAISY format is used by GoRead, Read2Go and most Kurzweil devices.
Audio (MP3) format is used by audio only devices, such as iPod.
Braille format is used by Braille output devices.
DAISY Audio format works on DAISY compatible players such as Victor Reader Stream.
Accessible Word format can be unzipped and opened in any tool that supports .docx files.