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Search results: 6
  • Interface's Evergreen Services Agreement

    Interface's Evergreen Services Agreement

    by James Quinn • Rogelio Oliva

    In an attempt to reduce its ecological footprint, Interface Americas, a leading manufacturer of commercial carpet tile, has launched the Evergreen Services Agreement (ESA)--a lease agreement that provides would-be carpet purchasers with comprehensive floor-covering services (color, texture, warmth, ... अधिक

    Language: ENG
    कॉपीराईट: 2003
  • Southwest Airlines in Baltimore

    Southwest Airlines in Baltimore

    by David Lane • Rogelio Oliva • Jody Hoffer Gittell

    The number of connecting passengers through Southwest Airlines' Baltimore station has grown 100% CAGR since 1997. Originally designed as a point-to-point network, this load of connecting passengers has been stressing Baltimore ground operations, resulting in an erosion of service quality and difficu... अधिक

    Language: ENG
    कॉपीराईट: 2002
  • Southwest Airlines in Baltimore, Supplement

    Southwest Airlines in Baltimore, Supplement

    by David Lane • Rogelio Oliva • Jody Hoffer Gittell

    Supplements the case.... अधिक

    Language: ENG
    कॉपीराईट: 2002
  • Merrill Lynch: Supernova

    Merrill Lynch: Supernova

    by Rogelio Oliva • Gabriel Bitran • Roger Hallowell

    Supernova is the name given to a new way to manage client relationships that originated in the Merrill Lynch Indianapolis offices. During a trial period, Supernova generated very good results among financial advisers and their customers, but challenged the traditional ways in which financial adviser... अधिक

    Language: ENG
    कॉपीराईट: 2003
  • Leitax (A)

    Leitax (A)

    by Laura Winig • Rogelio Oliva • Noel Watson

    Leitax, a young digital camera manufacturer selling its cameras mainly through retailers, experienced poor matching of inventory availability with demand for new and existing products in 2002. Describes the implementation and details of a consensus forecasting approach, a crucial part of a demand an... अधिक

    Language: ENG
    कॉपीराईट: 2005
  • The Palgrave Handbook of Servitization

    The Palgrave Handbook of Servitization

    by Rogelio Oliva • Marko Kohtamäki • Tim Baines • Rodrigo Rabetino • Ali Ziaee Bigdeli • Christian Kowalkowski • Vinit Parida

    Manufacturers have shifted their focus from products to smart solutions in search of higher returns and additional growth opportunities. This shift, described as servitization, or lately as a digital servitization, is not a simple process.  Academic study has revealed that its issues are complex, pr... अधिक

    Language: ENG
    कॉपीराईट: 2021
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