ABC in Service Industries
Synopsis
While ABC (activity-based costing) originated in manufacturing companies, many service organizations today are obtaining great benefits from this approach as well. Applying ABC to service organizations requires a keen appreciation of costing for committed resources. This chapter illustrates why managers need the information from an ABC model to make decisions about products and services they wish to offer, the customer segments they wish to serve, the method of delivering the products and services to those customers, and the supply of resources required for their products, services, and customers.
- பதிப்புரிமை:
- 1997 HBS Press
Book Details
- Book Quality:
- ISBN-13:
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 2016-08-03T00:48:00Z
- மொழி:
- English
- Categories:
- Usage Restrictions:
- This is a copyrighted book.